Latest news

Local Validation List public consultation

We are currently running a consultation on the official adoption of a Local Validation List.

Planning

Our planning department receives and decides on planning applications. We also offer pre-application advice for anyone interested in making an application.

View and comment on licence applications

View animal inspections ratings

Join Best Bar None Whitehaven

Find an accessible taxi

Our Licensing team deals with a variety of different licensing issues.

Consultation

We are currently reviewing our statements of licensing policy and gambling policy.

Homelessness and housing advice

If you are homeless, or at risk of becoming homeless, we can offer support and advice.

We offer a specialist service to support victims of domestic abuse.

Access the Public Body Homeless Referral and Self-Referral Link.

Access our pest control service

Check current food hygiene ratings

Report a noise or nuisance

Get help with flooding

Our Environmental Health team helps keep the borough safe. This includes emergency planning, pest control, health and safety, food hygiene, noise complaints and flooding

Food hygiene

Find out what we do in relation to food hygiene, and view a full list of all current food hygiene ratings.

Pest control

We offer a comprehensive pest control service.

See your collection calendar

Arrange an assisted bin collection

Report a missed collection

Find out about trade waste collections

Arrange a bulky collection

Recycling

Our recycling page has lots of information on recycling, including our kerbside service, a list of recycling points, and help with how to reduce, reuse and recycle.

Our kerbside recycling collections recently changed, and now used wheeled bins - you can go straight to our list of FAQs.

View the online Book of Remembrance

Book a crematorium service (funeral directors only)

Cemeteries

We have five cemeteries which are located in Whitehaven (adjacent to the St Bees Road), Hensingham, Beckermet, Netherwasdale and Millom. All our cemeteries are open to the public. Further information on our cemeteries, including memorial benches, is available.

Commercial services and business support

We run a wide range of quality commercial services.

We offer plenty of support and advice to help you run your business in Copeland.

Claim Housing Benefit and/or Council Tax Reduction

Report a change in your circumstances

View your letters online

We issue Housing Benefit and Council Tax Reduction (formerly Council Tax Benefit) to those in need in Copeland. These benefits may be provided to those who are on low income or are unemployed, carers, sick or disabled.

Please note that we do not own any housing (council houses). Housing is provided by either social housing providers (such as Home Group or Impact Housing), private landlords, or supported accommodation providers.

Registering to vote

In order to register to vote, you will need to:

We offer support and guidance to those who are experiencing, or are at risk of, homelessness.

Are you homeless or at risk of losing your home?

Whether you are a homeowner or a tenant, our team can provide you with advice and assistance to resolve your housing issue, whether that is to help you remain in your current accommodation or assist you to find a suitable alternative.

Copeland Borough Council

For the latest cost of living support