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We have five cemeteries which are located in Whitehaven (adjacent to the St Bees Road), Hensingham, Beckermet, Netherwasdale and Millom. All are cemeteries are open to the public.

On this page we hope to help you through this difficult time by giving you all the information you need when you have suffered a bereavement. This includes registering a death, making funeral arrangements, types of funeral service, legal advice, wills and financial advice.

If you think either your rateable value or rating list entry is incorrect, you can make an appeal asking for it to be changed.

As well as the rate payer, the following people may also make an appeal :

As part of our role in the administration of non domestic rates, commonly referred to as Business Rates, we have several areas where we can exercise our discretion to provide reductions to the amounts of business rates that are due to be paid.

The principal consideration when making an award is that any relief granted is in the best interests of the residents and taxpayers of Copeland and produces a local benefit.

Non domestic rates

Non domestic rates - often referred to as business rates - are charged on most non-domestic properties (including commercial ones) such as shops, offices, pubs, warehouses and factories. If you use a building or part of a building for non-domestic purposes, you will probably have to pay business rates.

Click here to view Copeland Council's current Council Tax and Business Rates booklet which includes explanatory notes for business rates.

There is plenty of support available to help you improve and grow your business in Copeland. If you contact us we can help with matters such as:

Building Control

Our Building Control team deals with the enforcement of building regulations as well as dangerous structures and controlling demolitions.

From time to time we have land or property for sale or to rent. When available it will be listed below. For further information email joanne.weir@copeland.gov.uk

You can contact us in a variety of ways:

Face to Face

We have two offices open to the public and staffed by our Customer Services team.

Whitehaven Customer Service Centre location

Our Market Hall office is open and you can visit without an appointment. However, it may be helpful for you to plan ahead and book an appointment, especially if you need to see an officer from a particular department..

We regularly consult customers to find out how satisfied you are with the level of service we provide and how we can improve. We also ask organisations we work with to tell us how we can improve our services.

Comments: If you have any comments about our services, please tell us – your comments and suggestions may help us to improve our services.

Compliments: If we do something well, please tell us - we appreciate your positive feedback.

Corporate Leadership Team

Details of our Corporate Leadership Team are available.

Finance

We publish our annual accounts and monthly expenditure of over £500.

Consultations

View a list of current consultations, including details of how to respond.

Copeland Borough Council

For the latest cost of living support