Latest news

Further information is available about flood protection.

A list of contacts relating to flood protection is available.

Further information is available on coastal erosion.

To report a noise or nuisance complaint, please contact us.

Alternatively, you can report a noise nuisance by using the Noise App.

Further guidance is available for dealing with nuisance seagulls.

Further information and guidance on starting a food business.

Further information on how we deal with food complaints.

Further information about the National Food Hygiene Ratings System.

View our Food Safety Service Plan.

We offer a pest control service to both residents and businesses in the borough.

Our domestic service offers free of charge advice, treatment and prevention techniques for rat infestations. We also offer advice and chargeable treatments for cockroach, bed bugs and flea infestations, which are considered a public health risk, as well as advice and treatments for other pest that may be causing a nuisance in the home.

Discarded hypodermic needles and syringes are extremely dangerous and could cause injury or infection. If you find a needle or syringe on public land or our premises then it should be reported immediately to us.

Please report any discarded needles or syringes immediately. We have staff who are trained to safely remove and dispose of discarded needles or syringes. Do not put yourself or others at risk:

Your garden waste bin is collected every two weeks between March and November. View your collection calendar.

If you are permanently or temporarily unable to place your bin out for collection, you could be eligible for an assisted bin collection.

Applications will be accepted from anyone who is over 16 years of age, is the householder and who gets at least one of the following:

Disability Living Allowance care component at the middle or higher rate, or the Personal Independence Payment
Higher Rate Mobility
Attendance Allowance

We might also be able to help in other exceptional circumstances.

Distington Hall Crematorium is set in very pleasant surroundings in the north of the borough and serves the majority of Copeland and most of the south of Allerdale.

Services

A range of dignified service options are available at Distington Hall Crematorium. Please contact us or your funeral director for full details.

There is also the option for an audio-visual display of special memories to be displayed on the crematorium's screens.

The Exclusive Right of Burial deed provides proof of ownership for a particular grave plot. Only the named owner(s) can give consent to open a grave for an interment or strewing of cremated remains and to install or add inscriptions to a memorial/headstone.

To enquire about the transfer of an Exclusive Right of Burial, please contact us.

Our rolling programme of inspection and maintenance of Copeland’s burial grounds and cemeteries is under way.

Our staff are inspecting headstones in all 17 of our open and closed cemeteries to ensure they are stable and pose no risk to the public and colleagues who work there.

The inspections across all its sites will now run on a continuous basis which ensures that every headstone is checked at least every five years, as per Ministry of Justice guidance, with more regular inspections implemented in areas that require them.

Copeland Borough Council

For the latest cost of living support

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