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Are you being served?

What do you think of our customer services? We want to know how we can improve the way we handle your enquiries.
What do we do well in terms of customer services? Have you had a query dealt with quickly or smoothly? What impressed you? Do you have any ideas for how we can improve customer services? Which aspects of it have not worked well for you?
We will take on board all your views and use them to assess what changes might be needed to create a better service for you.
Please send your views to CSR@copeland.gov.uk, or post them to Customer Service Review, Copeland Borough Council, The Copeland Centre, Catherine Street, Whitehaven CA28 7SJ.
We need to hear from you before February 20 2015.

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