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Non-domestic rates

Your business rates bill explained

Non-Domestic Rates, or business rates, collected by local authorities, are the way those who occupy non-domestic property contribute towards the cost of local services. We collect it on behalf of Cumberland Council (from April 1, 2023).

Please see Business rates (NNDR) explained | Shadow Authority for Cumberland Council for further information on business rates.

Manage your account online

You can see your business rates details, including correspondence we've sent to you, online. You can also sign up or amend Direct Debit details.


You can reduce the amount of paper we use by opting to receive your bills by email. Once you have received your first paper bill, email with your Business Rates account number, tell us you want to go paperless, and we will do the rest.  

Paying your NNDR

Visit our ways to pay webpage to find out how you can pay your NNDR.

Business Support

We have a range of support for businesses.

Further information

Revaluation of business rates on April 1, 2023

On November 17, the Valuation Office Agency (VOA) published the draft April 1, 2023 business rates list, setting out rateable values for properties in England. The draft list is now available to local authorities. A business rates calculator was also published to help businesses estimate what their new business rates bill will be from April 1, 2023. Your 2023/2024 business rates bill (issued in March 2023) will include your new rateable value.

Autumn Statement 2022 - business rates measures for 2023

In the Autumn Statement (November 17, 2022), it was announced that the Government would provide the following level of support to businesses:

  • 2023/24 Retail, Hospitality and Leisure (RHL) rate relief scheme increasing the current relief from 50 per cent to 75 per cent in 2023-24 (up to £110k per business)
  • Freezing the business rates multipliers at 49.9p (small business multiplier) and 51.2p (standard multiplier)
  • A new Supporting Small Business (SSB) relief scheme to ensure no small business faces a bill increase greater than £50 per month for 2023-24 as a result of losing eligibility for Small Business Rate Relief or Rural Rate Relief
  • An Exchequer funded Transitional Relief scheme to limit bill increases caused by changes in rateable values These changes will take effect from April 1, 2023

More information on discretionary rate relief.

Non domestic rates relief and exemptions.

Holiday lets information

How to appeal a rateable value.