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For all the latest Coronavirus information including support for Copeland residents and businesses

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Non-domestic rates

Non domestic rates - often referred to as business rates - are charged on most non-domestic properties (including commercial ones) such as shops, offices, pubs, warehouses and factories. If you use a building or part of a building for non-domestic purposes, you will probably have to pay business rates.

To register for non-domestic rates, click here.

Paying your NNDR

Direct Debit

Direct Debit is the easiest way for you to pay your NNDR. 

Choose the date most convenient for you to pay, either 1st, 8th, 15th or 22nd of the month and we will do the rest. You will receive written confirmation and your payments are covered by the Direct Debit guarantee scheme offered by all banks and building societies in the scheme. You can contact us to do this, or complete and email this form to

Online and by phone

You can also pay NNDR (if you have received an invoice) online or by using our automated telephone line on 01946 598300 with a debit/credit card.

Standing order

To set up a standing order please use the account details listed below.

Sort code - 010954
Account number - 83830332

Please quote your account number as the reference.

Pay Point or Post Office

You can pay at a Pay Point or Post Office. Please ensure you take your bill with you.


You can pay by cheque, made payable to Copeland Borough Council and sent to The Market Hall, Market Place, Whitehaven, Cumbria, CA28 7JG.  Please ensure you quote your account number on the reverse.

Further information

For further information on discretionary rate relief, click here.

For further information on other rate relief and exemptions, click here.

For further information on how to appeal a rateable value, click here.