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For the latest cost of living support

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Social inclusion is the process of ensuring everyone can access the services they need to participate fully in society. Click here to read more about social inclusion and how we're working to achieve it.

Invoice payment options

Visit our ways to pay webpage to find out how you can pay your sundry invoice.

Difficulty paying your invoice

Please contact sundrydebts@copeland.gov.uk if you are having difficulty paying the amount outstanding. An arrangement to repay the amount over a number of months may be offered.

Our Corpotate Leadership Team is:

Pat Graham - Chief Executive

Steven Brown - Director of Financial Resources
Sarah Pemberton - Director of Corporate Services and Commercial Strategy

By law, we have to carry out an annual ‘canvass’ of electors every year, to ensure the electoral register is as complete and accurate as possible. The canvass runs from July to November and the revised electoral register, incorporating the changes made during the canvass, will be published on December 1, 2022. You need to be on the electoral register to vote in elections. Being registered can also improve your credit rating. 

We operate a paid-for collection service for larger items.

It costs £35 for up to three items to be collected from your kerbside. Additional items cost £7 each.

View our terms and conditions.

Please find list of housing-related fees and charges:

HMO Licence fee - £510.50
Improvement Notice - £321.62
Hazard Awareness Notice - £156.21

While our household collections are still operating, we are asking for your support to ensure they can continue.

Waste from households with Covid-19

The Government advice is that waste from a house with cases of Covid-19 (or suspected Covid-19) should be placed in a bag, which is then sealed, placed inside another bag, which is also sealed, and then stored for 72 hours before being put out for collection.

Vulnerable residents

I am homeless or at risk of homelessness, can you help me?
Yes, contact our team at any time on 01946 598300, or email housing.options@copeland.gov.uk

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