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We are currently preparing bids to the Future High Streets Fund (Whitehaven) and Towns Fund (Millom and Cleator Moor)

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FAQ A to Z listing

FAQ

Where you see this symbol FAQ you can submit a question and we will add the answer to our pool of Frequently Asked Questions for the benefit of other users. Whilst using the website if you come across a term or word you do not understand, then you can submit it to our glossary and we will provide an explanation, which again will help other users. We try to use plain language where possible and your feedback will help. Thank you.

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FAQ Answer
How can I arrange collection of an old bed?

You can organise collection of an old bed, furniture, fridges or any other large item simply by requesting a bulky waste collection.  We will collect up to three items in one go. You can organise a bulky waste collection by calling us on 01946 59 8300 and we will discuss your requirements. We charge £27 to take away up to three items.

How can I find a council house?

The council does not own its own houses for rent. All of the social rented properties in Copeland are owned by housing associations.

To apply for a housing association house in Copeland you will need to register for Cumbria Choice, and apply for properties you are interested in. You can find information about Cumbria Choice and details about how to use it at link to Cumbria Choice webpage.

Otherwise you can contact the housing associations as follows:

  • Home Group Housing Association: 0345 141 4663
  • Two Castles Housing Association: 01946 591848
  • Impact Housing Association: 0344 8736290

 

How can I get access to the Building Regulations documents?

The documents can be accessed from the Planning Portal website. Click here to access all the Approved Documents

How do I get a housing association house in Copeland?

To apply for a housing association house in Copeland you will need to register for Cumbria Choice, and apply for properties you are interested in. You can find information about Cumbria Choice and details about how to use it on their website.

 

How do I get a Private Hire driver's licence?

All drivers of private hire vehicles are required to satisfy us that they are fit and proper persons to hold such a licence. We have the power in law to check with the Criminal Records Bureau (CRB) for the existence and content of any criminal record held in your name.

A licence is issued for 12 months and to qualify you must:

  • Have held a full driving licence for 12 months prior to the date of application;
  • Complete a private hire drivers licence application form;
  • Complete a Criminal Records Bureau (CRB) application form (if applicable). This is required every 3 years and in the intervening years a self-certification form must be completed declaring that no further convictions have been obtained since the last CRB check;
  • Provide a medical certificate (required every 3 years unless otherwise stated) from his/her doctor, certifying that the applicant is fit to drive a private hire vehicle;
  • Provide a full current driving licence (both photo card and counterpart);
  • Provide 2 x passport size photographs of the applicant;
  • Provide a valid Passport (if applicable);
  • Provide your Birth Certificate ;
  • Provide your Marriage Certificate (if applicable)
  • Provide your National Insurance Number.

Please note that the CRB application forms are only available from our offices.