Customer services


Customer services

  1. Customer complaint guide

    Customer complaint guide

  2. Who do I contact regarding repairs?
  3. Customer Focus group

    Have your say on a range of council issues by joining our customer focus group.

  4. Cumbria County Council xmas opening

    Cumbria County Council Christmas opening

  5. How do I report a pothole or other highways issue?
  6. How can I apply for concessionary travel?

    We no longer offer a concessionary travel scheme.

  7. Make a Comment Make a Comment
  8. Why are other councils not making cuts?
  9. Make a Complaint Make a Complaint
  10. Where can I find salaries of senior management?
  11. Make an Anonymous Complaint Make an Anonymous Complaint
  12. CABs in Harbour Ward
  13. Pay us a Compliment Pay us a Compliment
  14. Local links

    Local links are a single place where local people can go to find out information about council services and get help and advice from trained customer service advisors.

  15. What are the opening hours of Copeland Bowls and Sports Centre?
  16. Services

    Here you can find out about the various services offered across Copeland. Some are provided by us and others are provided by other organisations and community groups.

    Find out more about the Good Neighbours Project.

    Affortable Warmth in Cumbria

    Affordable Warmth in your community

    Affordable Warmth for you

  17. How do I renew my library book?
  18. Website Help

    Here is where you can find details about how to use the new Copeland website.

  19. At what time does the council office open?
  20. Terms and conditions of use

    The Copeland Borough Council website is maintained for your personal use and viewing. Access and use by you of this site constitutes acceptance by you of these terms and conditions that take effect from the date of first use.

    • Copyright
    • Ordnance Survey mapping
    • Address information
    • Organised activities database
    • Images
    • Using our logo
    • Hyperlinking
    • Virus protection awareness
    • Privacy on this website
    • Disclaimer
  21. How can I find a council house?
  22. Quick links

    A short list of useful links

  23. How do I get a bus pass?
  24. Festive arrangements

    Festive arrangements

  25. Where can I buy a RADAR key?


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