Background
Background

Customer services

Keywords

Customer services

  1. Terms and conditions of use

    The Copeland Borough Council website is maintained for your personal use and viewing. Access and use by you of this site constitutes acceptance by you of these terms and conditions that take effect from the date of first use.

    • Copyright
    • Ordnance Survey mapping
    • Address information
    • Organised activities database
    • Images
    • Using our logo
    • Hyperlinking
    • Virus protection awareness
    • Privacy on this website
    • Disclaimer
  2. How do I renew my library book?
  3. Quick links

    A short list of useful links

  4. At what time does the council office open?
  5. Festive arrangements

    Festive arrangements

  6. How can I find a council house?
  7. The Copeland Centre

    Map and aerial photograph of the Copeland Centre. Car parking is available on the sports centre car park.

  8. How do I get a bus pass?
  9. Millom Council Office

    Location of the Copeland Council office in Millom. There is a car park to the rear of the office.

  10. Customer Service Commitments

    The following attachment gives details of our Customer Service Commitments.

  11. How do I apply for a Blue Badge?
  12. Market Hall

    You can call in to our reception at the Market Hall, or call us on 019465 98300 if you would like to speak to a customer service officer.

  13. Good neighbours project

    Could you be a good neighbour? We’re looking for communities who would like to bring people together by setting up a Good Neighbours Scheme. 

  14. How do I contact HMRC?
  15. Contacting the Council

    Details of how to contact us.

  16. Affordable Warmth in Cumbria

    Affordable Warmth is the solution to Fuel Poverty.

    This is one of a series of briefings looking at the issue of fuel poverty in Cumbria; the causes, effects and solutions, for individual homes and communities.

    ACTion with Communities in Cumbria, in partnership with Churches Together in Cumbria have come together to raise awareness of the issues, promote discussion and information sharing within communities, and encourage community solutions to the challenges of Affordable Warmth for all.
    Rural

  17. What is the phone number for DWP?
  18. Complaints, comments and compliments

    This page tells you how to make a complaint, comment or compliment about the council or its members.

  19. Affordable Warmth for you

    Affordable Warmth is the solution to fuel poverty. This is one of a series of briefings looking at the issue of Fuel Poverty in Cumbria; the causes, effects and solutions, for individual homes and communities.

    ACTion with Communities in Cumbria, in partnership with Churches Together in Cumbria have come together to raise awareness of the issues, promote discussion and information sharing within communities, and encourage community solutions to the challenges of Affordable Warmth for all.

  20. Where are there public toilets in Copeland?
  21. Who do I contact regarding repairs?
  22. Customer Focus group

    Have your say on a range of council issues by joining our customer focus group.

  23. Affordable Warmth and your community

    Affordable Warmth is the solution to fuel poverty. This is one of a series of briefings looking at the issue of Fuel Poverty in Cumbria; the causes, effects and solutions, for individual homes and communities. ACTion with Communities in Cumbria, in partnership with Churches Together in Cumbria have come together to raise awareness of the issues, promote discussion and information sharing within communities, and encourage community solutions to the challenges of Affordable Warmth for all.

  24. How do I report a pothole or other highways issue?
  25. How can I apply for concessionary travel?

    We no longer offer a concessionary travel scheme.

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