1. Council tax reduction scheme

    An overview of the new localised council tax scheme introduced in April 2013.

  2. Housing /Council Tax Reduction claims

    Details of who can claim Housing Benefit and/or Council Tax Reduction

  3. Localising council tax support

    In April 2013 Council Tax Benefit was abolished and councils have had to devise their own local schemes of support for people on low incomes. The Government has announced a £100 million fund to support councils to develop their plans. It has also published guidance about the rules that it wants councils to put into place to ensure that low income households do not face "an extensive increase in their Council Tax liability in 2013-2014.

    Here you can read details of our scheme.

  4. Discretionary Housing Payments

    Information about how you can apply for help with your rent if you are already entitled to benefit but do not receive the full amount of eligible rent.

  5. Change of circumstances

    This form can be used for you to notify us of:

    • A change of address
    • A significant change in circumstances
    • Where there has been a break of less than one calendar month in the claim
    • Second adult rebate
  6. Local Housing Allowance

    Information about the Local Housing Allowance and how it applies to private tenants claiming Housing Benefit.

  7. Local Housing Allowance Rate 2014

    Local Housing Allowance Rates (maximum Housing Benefit) 2014. Rates will be updated annually on 1 April when all claims will be reviewed. If you have a change in your household circumstances during the year, please let us know as your LHA rate may change. Contact us on 0845 054 8600.

  8. Local Housing Allowance Rates 2012

    LHA Rates for 2012

  9. HB and CTB electronic comms order

    Housing benefit and council tax benefit electronic comms order 2006 CBC

  10. Local Housing Allowance Rates 2011 Information about the maximum rate of Housing Benefit payable for private tenants for 2011.
  11. CT reduction requirements reg 2012

    Council tax reduction prescribed requirements regulation 2012 CBC

  12. How to claim housing and/or council tax reduction

    You can use the same form to claim both housing and council tax reduction.

  13. Local Housing Allowance Rates 2015

    Local Housing Allowance Rates 2015

  14. Housing Benefit or CTRS claim

    Details about the documents we need to see in support of your application for Housing Benefit and/or Council Tax Reduction. Council Benefit has been replaced by a Council Tax Reduction Scheme.

  15. Local Housing Allowance rates for Copeland

    Local Housing Allowance rates (maximum housing benefit) for Copeland 

  16. Second Adult Rebate

    Information about Second Adult Rebate, an alternative to Council Tax Reduction which can be claimed by people who have other adults on low incomes living with them.

  17. LHA Rates April 17 CBC

    Local housing Allowance Rates April 2017 CBC

  18. Housing Benefit overpayments

    Information about being overpaid benefit.

  19. Local Housing Allowance Rates 2018

    Local Housing Allowance (LHA) rates 2018

  20. Benefit Fraud

    Information about benefit fraud and how to report it.

  21. How do I report suspected benefit fraud?
  22. Information for landlords about housing benefit

    Housing benefit is a means tested benefit administered by us on behalf of the Department for Work and Pensions (DWP). It assists customers on low incomes with their rent payments. Housing benefit cannot help with deposits or rent paid in advance.

  23. council tax reduction scheme

    As part of Welfare Reform, from 1st April 2013, the Government abolished Council Tax Benefit and replaced it with a new local financial support scheme, called Council Tax Reduction Scheme (CTRS).

  24. Under occupancy for Housing Benefit

    Information about the changes to Housing Benefit in April 2013 for tenants renting in the Social Sector. This has become known in the media by some as "the bedroom tax".

  25. Housing and Council Tax Benefit Claim Form

    The form to use to claim Housing and/or Council Tax Benefits


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