Background
Background

Customer services

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Customer services

  1. How do I get a bus pass?
  2. Quick links

    A short list of useful links

  3. Customer Service Commitments

    The following attachment gives details of our Customer Service Commitments.

  4. Where can I buy a RADAR key?
  5. The Copeland Centre

    Map and aerial photograph of the Copeland Centre. Car parking is available on the sports centre car park.

  6. Good neighbours project

    Could you be a good neighbour? We’re looking for communities who would like to bring people together by setting up a Good Neighbours Scheme. 

  7. How do I apply for a Blue Badge?
  8. Millom Council Office

    Location of the Copeland Council office in Millom. There is a car park to the rear of the office.

  9. Affordable Warmth in Cumbria

    Affordable Warmth is the solution to Fuel Poverty.

    This is one of a series of briefings looking at the issue of fuel poverty in Cumbria; the causes, effects and solutions, for individual homes and communities.

    ACTion with Communities in Cumbria, in partnership with Churches Together in Cumbria have come together to raise awareness of the issues, promote discussion and information sharing within communities, and encourage community solutions to the challenges of Affordable Warmth for all.
    Rural

  10. How do I contact HMRC?
  11. Cleator Moor office

    Location of the council offices in Cleator Moor. Car parking is available at Cleator Moor square. A list of all car parks is available here.

  12. Affordable Warmth for you

    Affordable Warmth is the solution to fuel poverty. This is one of a series of briefings looking at the issue of Fuel Poverty in Cumbria; the causes, effects and solutions, for individual homes and communities.

    ACTion with Communities in Cumbria, in partnership with Churches Together in Cumbria have come together to raise awareness of the issues, promote discussion and information sharing within communities, and encourage community solutions to the challenges of Affordable Warmth for all.

  13. What is the phone number for DWP?
  14. Market Hall

    You can call in to our reception at the Market Hall, or call us on 019465 98300 if you would like to speak to a customer service officer.

  15. Affordable Warmth and your community

    Affordable Warmth is the solution to fuel poverty. This is one of a series of briefings looking at the issue of Fuel Poverty in Cumbria; the causes, effects and solutions, for individual homes and communities. ACTion with Communities in Cumbria, in partnership with Churches Together in Cumbria have come together to raise awareness of the issues, promote discussion and information sharing within communities, and encourage community solutions to the challenges of Affordable Warmth for all.

  16. Where are there public toilets in Copeland?
  17. Contacting the Council

    Details of how to contact us.

  18. Customer complaint guide

    Customer complaint guide

  19. Who do I contact regarding repairs?
  20. Complaints, comments and compliments

    This page tells you how to make a complaint, comment or compliment about the council or its members.

  21. Complaints about a Councillor Complain about a councillor
  22. How do I report a pothole or other highways issue?
  23. Customer Focus group

    Have your say on a range of council issues by joining our customer focus group.

  24. Make a Comment Make a Comment
  25. Why are other councils not making cuts?

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