Background
Background

Our services

Keywords

Waste and recycling

  1. Kerbside recycling service

    We operate a kerbside recycling collection service for paper, glass and cans from households on a fortnightly basis.

  2. Recycling points

    There are over thirty recycling points throughout the borough to make recycling easy wherever you go.

  3. Waste and Recycling

    Copeland Borough Council's Waste Management section provides a wide range of waste related services to the people, businesses and visitors of Copeland. We are committed to the provision of efficient, cost effective waste services.

Council tax

  1. How your council tax is spent

    Your council tax bill helps to pay for all the services delivered by Copeland Borough Council, Cumbria County Council, the Police and Crime Commissioner for Cumbria and the parish councils. We receive just 11.9% of your council tax. The biggest proportion, 74.9% goes to Cumbria County Council. This leaflet explains how your council tax is spent by each organisation. 

Planning

  1. Search and comment on a planning application

    Search and comment on planning applications.

Customer services

  1. Services

    Here you can find out about the various services offered across Copeland. Some are provided by us and others are provided by other organisations and community groups.

    Find out more about the Good Neighbours Project.

    Affortable Warmth in Cumbria

    Affordable Warmth in your community

    Affordable Warmth for you

  2. Customer Service Commitments

    The following attachment gives details of our Customer Service Commitments.

  3. Contacting the Council

    Details of how to contact us.

Democracy

  1. What we do

    In Cumbria we have a two tier local government. Bigger county-wide issues such as education, highways and social services are provided by Cumbria County Council whilst six district or borough councils provide more local services to the communities they serve e.g. street cleaning, refuse collections and planning. We have a legal responsibility to provide certain services such as bin collections, whilst other things like providing parks and gardens is discretionary. This means we are not obliged to provide them, but we can if we have sufficient funds and wish to do so.

  2. Millom budget consultation drop-in session

    Opportunity for you to speak to someone about our proposed budget cuts and complete the consultation questionnaire.

  3. What do we do? This diagram shows you some of the things that we do over the course of a year and what your council tax helps to pay for.
  4. Cleator Moor budget consultation drop-in session

    Opportunity for you to speak to someone about our proposed budget cuts and complete the consultation questionnaire.

  5. Seascale budget consultation drop-in session

    Opportunity for you to speak to someone about our proposed budget cuts and complete the consultation questionnaire.

  6. Millom budget consultation drop-in session

    Opportunity for you to speak to someone about our proposed budget cuts and complete the consultation questionnaire.

  7. Seascale budget consultation drop-in session

    Opportunity for you to speak to someone about our proposed budget cuts and complete the consultation questionnaire.

  8. Egremont budget consultation drop-in session

    Opportunity for you to speak to someone about our proposed budget cuts and complete the consultation questionnaire.

  9. Whitehaven budget consultation drop-in session

    Opportunity for you to speak to someone about our proposed budget cuts and complete the consultation questionnaire.

  10. Whitehaven budget consultation drop-in session

    Opportunity for you to speak to someone about our proposed budget cuts and complete the consultation questionnaire.

Policy and transformation

  1. Our Safeguarding Policy

    We believe all children, young people and vulnerable adults have a right to be safe and protected.

  2. Copeland Equality Scheme

    This is our first Single Equality Scheme, which brings together, builds upon and replaces our current Corporate Equality Scheme 2008 which incorporated disability, race and gender equality schemes. This Single Equality Scheme extends to include marriage and civil partnership, pregnancy and maternity and gender re-assignment equality as required by the Equality Act 2010.

  3. Safeguarding Vulnerable Adults Policy 2016

    Please see below our 'Adults Safeguarding Policy'. For our 'Childrens Safeguarding Policy' please click here.

Communications

  1. Budget consultation 2013-15 document

    This document outlines our proposals for finding the £2.6 million of savings we need. Please let us have your views by completing our on-line questionnaire.

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