Please see below for all the relevant information you may need about the new reception facility, or call us on 019465 98300 if you would like to speak to a customer service officer.
The reception and customer services will be relocated to the Market Hall, and as a result there will be no reception service for the public at the Copeland Centre.
The new appointment system will allow residents to book in advance to see an officer. Residents can call the council on 01946 598300 to book an appointment, or visit the Market Hall offices where customer services will help them book an appointment.
Copeland Council's customer services department will still offer the reception facility for general enquiries as usual, and will also ensure that residents requesting a meeting with a revenues & benefits officer, or regarding emergency homelessness, will be seen the same day.