Young people and homelessness problems

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 If you are homeless or you are having housing problems, please contact our Homelessness Team who will be able to help you.

You can contact the Homelessness Team by:

  • Phoning 0845 054 8600 during the day when the office is open
    Or phoning 0845 054 8600 at nights or weekends.
  • You can also email us at
  • Or you can call into the Council offices in Whitehaven (link to map) or in Millom (link to map).

There are lots of things that can lead to housing problems for young people. These can be things like:

  • Problems with your family at home
  • Problems with your landlord
  • Problems with paying your rent
  • Problems after leaving care

It is important to get your housing problems sorted and avoid becoming homeless. Sleeping outside at night is dangerous, and it can also be dangerous to stay in people’s houses when you don’t know them very well.

There are lots of different ways we might be able to help with your housing problems.

  • We might be able to help you to stay in your own home, for instance by helping to sort out disagreements with your landlord
  • We might be able to find you short-term accommodation when it is not safe for you to stay at home
  • We might be able to help you with a rent deposit for a privately rented house

There are laws that tell the Council how to decide whether someone is homeless. The Council has to follow these laws. Not everybody who is having housing problems is homeless according to the law.
If the law says you are not homeless, the Council does not have to find you a home, but we will help you with advice to help you get your problems sorted.

What will happen when I contact the Housing Options Team?

When you contact the Housing Options Team we will arrange for you to have a chat with one of us. We will talk to you about your housing situation and we’ll ask you to give us some information about yourself.

If you can, bring some ID (proof of identification) with you.

We will ask you to tell us about things like:

  • Your housing problems and the help you think you need
  • Yourself, and information about any children you have
  • Any medical problems you have
  • Where you work, study or go to school.



Published: 31 May 2012 - 1:57pm