Challenge a Penalty Charge Notice

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This page outlines how to challenge a Penalty Charge Notice you have received.

All Informal Challenges and Formal Representations to penalty charge notices must be made in writing.

  • Challenge a penalty charge notice online (online form available soon)
  • Or send us a letter in the post (to Enforcement, Copeland Borough Council, Whitehaven Commercial Park, Moresby Parks, Whitehaven, Cumbria, CA28 8YD)

We request that you provide as much information and evidence as possible in your Informal Challenge and Formal Representation to support your reasons for appeal.

Three stages of appeal

  • Stage 1 - Informal Challenge
  • Stage 2 – Formal Representation
  • Stage 3 – Appeals to the Traffic Penalty Tribunal (TPT)


Stage 1 – An Informal Challenge

Once an informal challenge is received within 28 days by the Council, a response to your challenge will be given in writing or via email, informing you of the outcome.

  • If your challenge is accepted then no payment will be required and the Penalty Charge Notice will be cancelled and closed on our system.
  • If your challenge is rejected and was made within 14 days after the PCN was issued, then you will be given a further 14 days from the date of the response to pay the 50% discounted rate. If you are not satisfied with the Council’s decision and wish make further representations against the PCN, you will need to make a Formal Representation – please see stage 2.


Stage 2 – A Formal Representation

If a Penalty Charge Notice has been issued and no payment has been received within 28 days from the date of the Penalty Charge Notice being issued, then a Notice to Owner (NTO) will be sent to the registered keeper of the vehicle, this notice will give the registered keeper 28 days from the date of the NTO being served to either pay the full charge or make a Formal written representation to Copeland Borough Council.

Once a Formal Representation is received by the Council, the Neighbourhoods Administration Support Team will review the information recorded by the Enforcement Officer (EO) and any further supporting evidence provided by the registered keeper of the vehicle before a decision is made. A response will be made in writing and sent via the post to the registered keeper address as provided by the DVLA.

  • If your representation is accepted, we will write to you and the Penalty Charge Notice will be cancelled.
  • If your representation is rejected then we will write to you, you will then have 28 days to either pay the outstanding amount or make an appeal to the Independent Parking Adjudicator. An Appeal Form will be enclosed with this response.


Stage 3 – Appeals to the Traffic Penalty Tribunal (TPT)

This process can only take place once a Notice of Rejection has been served by the council.

The Traffic Penalty Tribunal decides appeals against parking penalties issued Authorities in England (outside London).

The Traffic Penalty Tribunal is the final stage of appeal against a penalty issued by a council in England.

The decision by the Independent Adjudicator is final.

Traffic Penalty Tribunal (TPT)

  • There is no charge for the use of the TPT service
  • You have the choice to either attend a personal hearing, have a telephone hearing or a response in writing.
  • The decision made by the Independent Adjudicator is final and binding between both the Council and the motorist.

For more information visit the Traffic Penalty Tribunal website.

Published: 11 February 2014 - 2:57pm