We are victims of a major cyber-attack, this is currently affecting our systems and our priority is to ensure that our frontline services are operating as far as practicable and that our most vulnerable residents are supported.
Although our phone lines and email systems are in operation, we are currently experiencing a high number of calls and ask residents to only contact us with urgent queries during this time. Any non-urgent queries can be sent via email to email@example.com.
We would like to assure our residents that we have assembled an expert team to support the recovery from this attack from a range of partner and specialist agencies.
We would also ask that residents and customers be cautious when opening emails appearing to be in relation to invoices from council officers. These are cyber-attack generated and often include the subject line of ‘new invoice, invoice number or payment reminder’ followed by a series of numbers and symbols. These are not legitimate council emails and if in doubt, do not open it.
Finally, we want to assure you that we are doing everything in our power to resume full service availability in the near future, but disruption to services is likely to continue whilst we both restore our systems and address the work load that has accumulated during the system down time. Thank you for your patience and understanding.
The Copeland Big Switch has returned. We are using community power to negotiate cheaper fuel for Copeland residents - and you could save money on your energy bills. Sign up here.
Mayor of Copeland, Mike Starkie, has launched a revolutionary £1 million town centre regeneration scheme. Click here for more information.
We have produced an information leaflet offering advice on how to deal with problem seagulls. View it here.
The Copeland Work & Skills Partnership has produced its Annual Review for 2016/17. View it here.
Millom Town Council has published a vacancy notice, view it here.
We have launched a consultation into alcohol-related and dog control-related Public Space Protection Orders. Click here for more information and to have your say.
We have produced an Empty Homes Guide for county, borough and parish councillors. Read it here.
View our current job vacancies here.
Want to be the first to hear the latest Copeland Council news? Get our eCopeland Matters magazine straight to your inbox here.
Sometimes we need to hold part of a meeting in private, and we give you 28 days' notice of that. You can see the latest one here.